Insurance

Emerging technologies are transforming the insurance industry, enabling insurers to achieve new levels of efficiency and innovation. Partnering with SOSA, industry leaders harness these advancements to streamline operations and strengthen their competitive edge, setting new industry standards.

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Innovation in Insurance
Imagine a world where insurance isn’t just a safety net but a dynamic, responsive system that anticipates and adapts to your needs. AI-driven underwriting is transforming insurance by speeding up analysis and boosting quote efficiency, while parametric insurance automates payouts for previously uninsurable events, ensuring quick recovery. IoT technology enhances coverage with real-time alerts and personalized rates, proactively preventing issues. Automated claims management reduces costs and improves transparency, and climate risk modeling leverages digital twins and machine learning for precise forecasts and early warnings, enhancing preparedness for extreme weather.

These innovations highlight industry trends toward AI-driven operations, personalization, connected world integration and predictive risk management, forging a more efficient, adaptive, and customer-centric insurance landscape. This digital shift is not merely about innovation - it's about creating smarter, faster, and more resilient insurance solutions that address today’s challenges and adapt to a rapidly changing world and emerging risks.
Insurance technology trends
AI-driven operations
AI is transforming insurance by automating tasks and enhancing accuracy, reducing reliance on human intervention and boosting efficiency in underwriting and claims.
Enhanced personalization
Insurers are harnessing diverse data to create highly personalized products and services, catering to individual needs and the demand for 24/7, tailored experiences.
Connected world integration
The interconnected nature of devices, vehicles, smart homes and cities is being leveraged for comprehensive monitoring and real-time data collection, leading to tailored insurance solutions.
Predictive risk management
Advanced analytics and AI are reshaping risk management by predicting and adapting to emerging threats, revolutionizing how insurers assess and handle risks.
Value-added insurance services
Insurers are extending value beyond policies with additional services like 24/7 monitoring, real-time alerts, educational material, and personalized recommendations, unlocking new revenue streams.
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Use Cases
IoT-enhanced Insurance Solutions
IoT solutions revolutionize home and mobility insurance with real-time alerts and advanced connected devices. In home insurance, IoT provides comprehensive protection with real-time alerts for motion, temperature changes, water leaks, fire, and smoke through a wireless monitoring system. In mobility insurance, IoT offers personalized rates, collision prevention, real-time alerts, and advanced connected car technology. A data analytics platform supports safety by analyzing driving behavior and providing actionable insights for improvement. Health insurers can use data from IoT health monitoring devices to improve underwriting, detect fraud, and enhance transparency in pricing and claims. Additionally, commercial factories and construction sites are promising targets for IoT-enabled insurance due to the significant risks posed by heavy equipment and unsafe worker practices.
The impact:
Claims Reduction | Loss Ratio Reduction | Operational Efficiency | Customer Engagement Improvement | Revenue Growth | Market Differentiation | Cost Reduction |
10x
ROI for fleets within the first year
22%
fewer accidents with ELD usage
56%
fewer unsafe driving incidents with ELD usage
17%
reduction in claims frequency
36%
reduction in claims costs
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Automated Claims Management
Automated claims management solutions leverage advanced technology to streamline and improve the claims process, optimizing damage assessment, reducing processing time, and preventing fraud. The solution provides real-time insights, robust reporting tools, and comprehensive integration. It utilizes machine learning to enhance claims management, automate routine tasks, and reduce human error. An AI-based inspection platform further automates damage detection and analysis through AI and computer vision, while an AI-powered fraud detection system identifies fraudulent claims by analyzing both structured and unstructured data, offering pre-account opening fraud detection, accurate claims identification, and AI-based document processing.
The impact:
Claims Reduction | Loss Ratio Reduction | Operational Efficiency | Customer Engagement Improvement | Cost Reduction | Fraud Prevention |
50%
improvement in time to first contact
60%
reduction in average cycle time
45%
decrease in time to settlement
35%
reduction in processing costs
100%
visibility into claims data and status, ensuring complete transparency
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AI-Augmented Underwriting
By harnessing the power of AI and GenAI, the AI-powered underwriting co-pilot revolutionizes the underwriting process. It dramatically cuts down analysis time and enhances risk assessment accuracy, automates routine tasks, gathers data from diverse sources, and employs generative AI to deliver insightful recommendations, thereby significantly improving underwriting decisions.
The impact:
Claims Reduction | Loss Ratio Reduction | Operational Efficiency | Revenue Growth | Underwriting Precision | Cost Reduction |
100%
year-over-year increase in quote count
100%
growth in the number of new policies issued in the first quarter compared to the previous year
4.5%
reduction in loss ratio
58%
improvement in underwriting time
9%
growth in gross written premiums
10x
acceleration in triaging process
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Parametric Insurance for Hard-to-insure Risks
Parametric insurance transforms the landscape of coverage for previously uninsurable risks by leveraging predefined parameters for automatic payouts. This innovative approach eliminates the need for traditional loss assessment, enabling quicker and more precise payouts for risks such as weather-related disruptions, natural disasters, and commodity price fluctuations. Popularized during the pandemic, parametric insurance has become a preferred solution for businesses seeking protection against black swan events. The global parametric insurance market is projected to nearly triple in value from 2022 to 2031.
The impact:
Claims Reduction | Loss Ratio Reduction | Operational Efficiency | Customer Engagement Improvement | Market Differentiation | Cost Reduction |
48h
average time for claims payments
>9.5%
increase in client acquisition
~ 250h
saved annually with easy-to-integrate API
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Want to discuss insurance innovation?
Connect with Jason, our expert in research and technology scouting, who supports top industry clients with innovative solutions in insurance. With a strong background in financial services consulting, Jason is equipped to help you drive impactful change. Reach out to explore tailored solutions for your needs!
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How we serve the insurance industry's unique needs
Open innovation for insurers.
Open innovation for public entities.
Client testimonials:
Emmanuel Lagarrigue

Chief Innovation Officer and Member of the Executive Committee

Schneider Electric

"Innovation is about people, this is why we work with SOSA - this is a secret ingredient, the people. It's about taking small bets, on many different ventures along the way, some of them will change the world."

Renata Freesz Pinto

Innovation Project Manager

Klabin

"Klabin's dedication to sustainable innovation has been enhanced through our collaboration with SOSA and CNI. Our projects exemplify our commitment to pushing the boundaries of innovation. By partnering with SOSA, we've identified the optimal partners for our initiatives."

Mitchell Weinstock

Partner

HP

“We came to Israel and used SOSA as a source to bring some very innovative companies, in a very innovative format so our teams would have something exciting to look at and listen to. I think we were very successful finding 5 great companies.”

Joel Agard

Head of Innovation

Zurich Insurance

“We at Zurich Insurance Group have been working with SOSA since 2016. Through working together, we have been able to leverage SOSA’s extensive startup network and Insurtech expertise to help identify Insurtech solutions and startups as well as form collaborations with some of those startups.”

Phil Hsia

President, Global Travel Insurance

Tokio Marine HCC

“I have been through many innovation programs in my career including with a leading design agency, a strategy consulting firm, an executive education programs at leading universities, and others. I found the SOSA to be the best."

Daljitt Barn

Global Head of Cyber Risk & Head of Innovtion Lab, London

Tokio Marine

"Partnering with SOSA helped us accelerate our open innovation activities in Israel in no time, knowing that SOSA analysts cover the Israeli tech ecosystem and have the knowledge to provide us with a highly curated deal flow of advanced technologies."

Dr. Luca Marighetti

Former Group Head Tech Transformation

Swiss Re

“SOSA truly understands our innovation requirements and knows how to deliver solutions, no matter how complex the challenge or how quickly we need it. We have someone we can speak with at SOSA at all times.”

Sasson Darwish

Former Managing Director, Global Investment Banking

RBC Capital Markets

“We have been extremely impressed by the companies we've met through SOSA, and many of them have been considered for a POC stage to become part of the RBC vendor universe."

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Resources
Blog
2023 tech trends for insurance companies.
Can technology solve some of the challenges we’ve seen in the insurance industry in the last few years? The answer is yes. Our analysts are sharing 3 technology trends that can make a positive impact on insurers’ bottom line in 2023. Read on to see how technology-based underwriting, automated claims processing, and mental health and wellness solutions are changing the insurer and customer landscapes.
SOSA editorial team
November 13, 2024
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Blog
How auto insurers are transforming in a digital landscape.
With automakers embedding data-collecting markers into the vehicles, it becomes much easier to offer embedded insurance as part of a new car purchase.
Jonathan Kaplan
November 13, 2024
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Blog
Why cyber insurance is a blue ocean for tech startups.
The damage that can be caused from cyber attacks is serious and imminent, and the world of cyber insurance must catch up.
Jonathan Kaplan
November 13, 2024
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Blog
Metaverse, insurance, and mental health. The new new thing.
As enterprises are heading towards the metaverse, emerging technology is on the rise for the healthcare industry, covering mental health risks.
SOSA editorial team
November 13, 2024
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Blog
What every company needs to know about reinsurance.
The concept of reinsurance has existed for over 700 years, created to protect the assets of traders and merchants. It has since evolved to be a global industry that stabilizes local insurance markets, and provides capital to the economy.
SOSA editorial team
November 13, 2024
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Report
Mental health & insurance spotlight report.
If you’re feeling stressed or anxious, you’re not alone. Nearly half of US adults reported symptoms of anxiety or depression in the pandemic too. The discussion surrounding mental health has found its place in the limelight and becoming increasingly important for insurance companies.
November 13, 2024
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Report
The future of insurance.
In this report, we’ve collaborated with Tokio Marine’s Innovation Lab, London to break down insights into the future of insurance. We explore the major changes the insurance industry faces as a result of the growing protection gap and the emergence of a new generation of consumers, and present a wide range of opportunities offered by advanced technology.
November 13, 2024
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Report
IoT in insurance industry insights report.
In collaboration with Tokio Marine’s Innovation Lab in London, we present this report on how IoT is taking risk prevention and mitigation to the next level and what these indicators relay about the future of home, SMB, and industrial insurance.
November 13, 2024
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